Label printer misalignment of print out.

Label Printer - print out is misaligned.

Cause: Printer inserted wrong Label or sensor in printer might be moved, Label were pulled improperly.

Troubleshoot and solution: 1) Check if Label is inserted properly and feeding through the alignment brackets.
2) Check if the sensor is aligned correctly. The printer sensor is located toward the front opening where the label paper feeds out. The sensor usually should be aligned in the middle. (Most of the time the printer will have an indicator to show where the sensor should be aligned to.) Slide the sensor to match the alignment.
3) Perform a printer re-calibration in the printer's setting property in Control Panel > Devices and Printer > Locate the "Label" Printer.

**Advice customers to not physically pull labels out to tear off. Use feed button.

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